Applying Neuroscience in Business


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Expert Author Mark R Stephens
If you follow the business news, you've probably noticed the word neuroscience being used more frequently over the past year or so.
It's something of a "buzz" word out there and it has been used in connection with many areas such as the law courts and the military, as well as business. It is gaining more traction and there are several fields where the term "neuro" precedes a common business term - like leadership, coaching, teaming, economics and marketing.
What do these terms mean - and should you be using them in your business?
Neurocoaching
This is the term used by business coaches who incorporate elements of neuroscience into their training and coaching programs. Often these programs are aimed at executive leadership as these people are usually the key decision makers and are in charge of large teams of people.
Neurocoaching essentially shows leadership how an understanding of how the brain works can help them in their business.
Now, the brain is incredibly complicated and scientists still finding its workings hugely challenging, but there is now a wealth of information out there to use. This is mainly thanks to more advanced imaging and scanning techniques which can highlight more about what's happening in the brain as it performs certain functions.
Being so complex, it does require experts with a thorough understanding of the science to be able to apply it effectively to business; otherwise misrepresentations and wrong conclusions can be drawn.
It's often difficult to find business coaches with the necessary depth of understanding of the science - or scientists with the necessary understanding of business - so it's important to vet your neurocoaches and ensure they have the necessary experience and qualifications.
Neuroleadership
Neuroleadership is a term used to describe how neuroscience relates to leadership. It doesn't take too much to see how a better understanding of how the brain works, and therefore a deeper understanding of human behavior, could be beneficial to leadership.
When managing large teams of people, it helps to know the response that a particular stimulus will create; generalisations, of course, are always dangerous, and people are complex organisms, but certain behaviours can be more manageable if we understand why they occur and when they are likely to occur.
Neuroleadership frameworks are detailed, complex and multi-layered for all the various levels of leadership within an organisation. Courses often take many days to cover all the necessary ground.
Neuromarketing
Neuromarketing is emerging more into the spotlight. Large advertising and marketing companies have long used behavioural sciences to help their clients tap into the buying habits of their customers and to be more persuasive in their advertising campaigns.
In fact nothing motivates marketers more than the belief that they can read customers' minds!
With neuroscience starting to uncover possible reasons for patterns of behaviour from fMRI scans of the brain, it should be no surprise that the marketing companies have latched on to this and created another "neuro" field, all of their own.
Market research firm Nielsen recently bought a firm called NeuroFocus, which is a multinational neuromarketing company - indicating just how close the relationship has become.
Neuroeconomics
Neuroeconomics is another emerging area of study; it looks at how the findings of neuroscience can guide economic models, using research methods from neuroscience, experimental and behavioral economics, and cognitive and social psychology.
It generally focuses on areas like decision making under conditions of risk and loss aversion - how we can understand these better and improve the outcomes.
As you can see neuroscience and business cross over in many areas. Most of these disciplines will continue to develop in the years ahead - and more will be added. We haven't even mentioned Neuroteaming, which is another field of development.
If you are looking for a deeper understanding of how neuroscience might be able to make a positive impact for your business, ensure that you hire neurocoaches that understand both the science and your business.
The team at NeuroPower is at the forefront of introducing new approaches to organisational development through the findings of neuroscience. We apply them to all types of businesses, developing high performing teams and enhancing leadership. Find out more at our website:http://www.neuropower.com.au.

10 Customer Referral Program Ideas


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Expert Author Christian Fea
Customer referral program ideas continue to evolve as business is done in different manners than it was when our parents were young. This is definitely a positive change for business owners in today's digital age. With an endless list of new ideas and channels to bring referrals in from, it can simply be a matter of finding the right program for your business. Sometimes it can be of huge benefit to combine several program ideas into one custom-tailored strategy for your company.
10 Creative Customer Referral Program Ideas
Coming up with your own customer referral program ideas is part of the creativity required to grow your business and brand. This is an area where the most creative ideas shine.
1. Give away a display type of item with your business's name or website URL clearly visible. Display items include calendars, picture frames and other similar items that are easily viewed by others in proximity to them.
2. Offer rebates on your highest priced products or services. Encourage the understanding of how volume discounts at the top-end are being passed down as savings to the consumer.
3. Create your own event from a more obscure holiday. Be prepared to not receive wide-reaching results in your first year of celebration, but repeated celebrations and planned events will begin to grow a pool of its own referrals.
4. Offer a free service relevant to your business occasionally. A car wash should offer a free wax, a child care center can offer a free week for every 20 paid. Get creative and find a way to benefit your consumers without taking too much from your own bottom line.
5. Have gift cards created with your business or company name and URL on them and hand them out at conferences or events. Networking with other businesses can often lead to more customer referral program ideas.
6. Go green. Create recyclable grocer bags or gift boxes that sport your brand logo to show you are environmentally friendly. As these items are reused or passed on, they are still passively advertising for you.
7. Have a commonly used item packaged with your brand logo on them. Whether you choose soap, sunscreen or even a car air freshener, giving these out to your preferred customers can help bring in referrals. Be sure to give your preferred customers more than one so they can pass them around to their friends as well.
8. Offer discounted products or services that consumers can use on their next visit. Create a coupon or receipt that is double-printed so that one copy can be given to a friend or family member to try at the discounted rate.
9. Celebrate a customer appreciation day where current customers receive benefits on the spot in the form of gifts or entertainments and prospective customers can receive discounts for making their first purchases, thereby becoming a current customer for next year's appreciation event.
10. Award consumers for sending you referrals, for catching typos or errors on your website, or anything that initiates improvement within your business.
Christian Fea is CEO of Synertegic, Inc. A Joint Venture and Referral Marketing firm. He exemplifies how to profit from Joint Venture and Referral relationships by creating profit centers with minimal risk and maximum profitability. Click here for more Referral Program Strategies to help you increase your profits.

Buying Microsoft Dynamics for My Business


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It's very important for every business to focus on customer relationship management these days; because customers are the only way a business can hope to survive in today's markets. It's not just the company that plays an important role in managing these relationships, but the supply chain and production chain also have an impact on CRM of a company. If a company fails to keep its customers satisfied with its business, it might not be able to compete or survive in the market.
Technology has now made CRM easier for plenty of businesses by creating a wide range of software that assist in managing customers effectively. One of the software that has gained immense popularity these days, especially for its high performance in customer relationship management, is Microsoft Dynamics.
Microsoft Dynamics is software that is best for any kind of business, whether it is operating on a small-scale or a large-scale. The functions that this software offers a business are extremely helpful and they sure can take the business a long way when it comes to managing its clients. But before any business plans on purchasing such software, they need to consider their budget and affordability in comparison to the price of the software. Similarly, businesses that are planning on purchasing this software need to take a look at Microsoft Dynamics pricing before they finalize their decision. Considering costs is important because it directly affects profits. So even if Microsoft Dynamics promises profitability, it can't guarantee it until you manage your costs properly.
It's not just the purchase costs that need to be considered; businesses need to dig deep into the cost structures and evaluate maintenance costs that will be incurred in the future to see if they can be afforded later on. If we talk about the Microsoft Dynamics software, businesses will find that they come in different packages and each package has different functions. They are obviously priced differently; the packages with more functions lie on the higher end in terms of price, whereas the basic packages (made especially for small businesses) are lower in terms of pricing.
The Microsoft Dynamics software can be found within the range of $1000 till $2250. These are list prices and they can further be reduced if you bargain and negotiate. You will be able to choose from four different packages in the Microsoft Dynamics software.
These packages are sold as the SL foundation, the GP foundation, the NAV foundation and CRM. The foundation software's are almost equal in terms of pricing and they generally serve the same purpose. The CRM is different in a sense that it is a user CAL and it has different capabilities and functions. Due to these differences, the package might be priced lower. However, one must keep in mind that the Microsoft Dynamics pricing of packages is different at different sales stores, but you can also find a lot of online stores selling these packages online as well.
Buy ERP is an online company that is selling different packages of Microsoft Dynamics software, on behalf of Microsoft itself. You'll find theMicrosoft Dynamics pricing to be reasonable and fair on the company's website.

Do Not Waste Your Time: How To Manage Your Refuse Effectively


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Waste has become an important issue in today's society; with environmental pressures to manage our waste more effectively, we are required to know what we are doing with it and why. This not only applies to our homes but also our working environments; with environmental legislations covering all aspects of waste management, proper recycling, clinical and food waste supervision.
At home, we are used to the same routine of waste disposal; you put the bins out, general or recycling, and it's collected at the same time each week. However this isn't the same for organisations; producing large amounts of products results in a huge output of waste, and therefore an important issue to deal with in today's society.
High risk environments, such as companies that handle food or clinical waste are under the most scrutiny to perform operational tactics when it comes to waste management. The process of waste management doesn't just cover getting rid of rubbish and recycling it properly; for most organisations waste is generated in bulk amounts, so it needs to be ensured that collection, transportation, processing, disposal, management and monitoring is being done effectively by the company.
For many organisations waste management isn't considered a huge threat to them; as long as the waste disappears, nothing else should be of concern. However this is the wrong way of going around everything, though avoiding the basic steps is an easy thing to do; you can put your company under the threat of answering to the law if they're not followed. Because of this it's advised to take the situation under control before you're forced by the government to do so.
The UK Environmental Agency has the power to issue fines and charges to businesses who don't comply with the environmental laws set to recover the ecological issues currently affecting the world today. Organisational registers are kept to ensure companies comply with standards set in place; because of this it is more important than ever for organisations to control their waste effectively and efficiently.
In order to run a socially responsible company, these measures need to be taken into account to help the environment as well your clients and consumers. Becoming a responsible face with your waste management strategy and adopting an efficient routine can encourage others to follow suit, whilst also creating a positive image for your organisation and leaving the world with a manageable position for future generations.
It is vital that you find a clinical waste management company to take care of all your waste disposal needs.

If A Mechanism Needs Fixing, Bring In The Right Tools


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In any industry, an organisation is an intricate mechanism that takes a long time to perfect; in our modern times, many companies fail to go anywhere on the simple premise that there is a lack of expertise guiding them along. Facility management is an organisational tool that any business can use to improve internal efficiency, in return improving output.
As human beings, there are gaps in our knowledge and skills in our everyday life; some people can speak other languages, while other can't; some people can ride a unicycle, and other people wouldn't even know where to start. Why should this be any different in the professional world? Some people don't even know where to start when it comes to processes like engineering, or simpler processes like IT, so why are they expected to know when it comes to business?
Because nobody is perfect, sometimes the best way to handle a situation, is through getting an external opinion on the matter; bringing in a professional who will be able to pin point the problems can be the saviour of businesses worldwide. Facilities management solutions can offer many things to businesses in these situations, whether it's a simple tool like cleaning, or instrumental tools for managing the company, each package is tailor-made to what is needed.
With constant innovations in technology and equipment, companies can fall behind in the industry, or are unable to adapt to change due to a lack of training and skills. Outsourcing an expert to assist in this kind of problem can be exactly what is required; through the implementation of a structure where constant development and training takes place, an organisation can save its reputation as the line of trade develops with them.
It's not always technological expertises that are needed from facility management companies; a lot of the time, organisations get stuck in their own ways when it comes to management styles and organisational structure. Even though a practice may have been enforced over a long period of time, sometimes from the beginnings of a company, it doesn't mean that the structure is appropriate in today's society. Utilising an external opinion on the matter can highlight exactly what needs to be changed and why.
Although it may be hard to accept for some businesses, a second viewpoint on a situation can provide a refreshing outlook for those involved in the company; employees play a large part in the success of an organisation, if they're not listened to, it can create huge problems in motivation and efficiency. When in a position where something obviously needs to be changed; getting a professional second opinion can be the best solution.
IT and security services are two of the services that you could outsource to one of the top facilities management companies on the market.